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Toledo - Continuing Education - ERP Certificate of Completion using SAP Software Program

Date:Call your campus for upcoming dates
Course Number/Program Code:CE 0066/CEERP
Course Name:ERP Certificate of Completion Using SAP Software Program
Contact Hours:16.00
Days to Complete:2
CEUs:1.6
Location:5212 Hill Avenue, Toledo, OH  43615
Prerequisite(s):None
Who Should Attend:Managers, supervisors, key users, or anyone interested in gaining basic knowledge of SAP solutions
Course Type:Lecture, discussion, and hands-on

Course Description:

This course will provide a critical examination of issues embedded in the practice of providing customer service. Topics include research about best practices in customer service and communication techniques, psychologically-based methods for dealing with the management of customer complaints, and the roles of a customer service employee and supervisor within ethical boundaries and common business practice. This course will present an overview and offer hands-on exercises of ERP/SAP systems in the areas of sales and distribution and materials management. This course will teach the fundamental concepts of ERP/SAP software provided by SAP University Alliance.

Learning Objectives:

Upon successful completion of this course, the student will be able to:

  1. Define the role of customer service in an organization.
  2. List factors of customer expectations.
  3. Define strategies for successful customer service.
  4. Demonstrate an ability to communicate with customers.
  5. List strategies for customer retention.
  6. Explain a company’s business functional areas and business processes.
  7. Identify business problems inherent in non-integrated information systems.
  8. Discuss ERP systems as a solution to such problems.
  9. Complete an introduction to various enterprise resource planning (ERP) systems.
  10. Address how integrated information systems improve business operations.
  11. Apply knowledge and skills to the real business world.
  12. Understand business operations, business processes, and functional areas of a real organization.
  13. Find business problems in the organization, and propose solutions of information systems for solving these problems.

Required Texts or other supplemental materials:

Customer Service: A Practical Approach, Elaine K. Harris, Prentice Hall, 6 edition, (January 15, 2012), 013274239X/978-0132742399

Grading:

Pass/fail.

Enterprise Resource Planning Using SAP Outline:

DAY 1
Welcome and Introductions8:00 am–8:30 am
ERP Certificate of Completion using SAP8:30 am–10:15 am
Course Overview
Enterprise Resource Planning (ERP)
Business Functions/Business Processes
Marketing and Sales (M/S)
Supply Chain Management (SCM)
Accounting and Finance (A/F)
Human Resources (HR)
10:30 am–12:00 pm
Customer Service
SAP User Interface
Business Processes
Case Study
Sales Order
Post Goods Issue
Create Billing Document
Post Payment
Display Reports
Functional Silo View of an Organization
1:00 pm–2:30 pm
SAP Overview
SAP Navigation
Understanding and Recognizing SAP Screens, Fields, Menus, Icons and Special Features
Learn Key Terms and Transaction Codes
Sales Order Process
Sales and Distribution (SD)
Material Management (MM)
2:45 pm–5:00 pm
DAY 2
ERP Certificate of Completion using SAP
Review
Cover SAP Content
Case Study
8:00 am–10:15 am
Create Purchase Requisition
Create RFQ
Create Purchase Order
10:30 am–12:00 pm
Goods Receipt
Create Invoice Receipt From Vendor
Display Vendor Line Items
1:00 pm–2:30 pm
Stock Overview
Enter Incoming Invoice
Post outgoing Payment
Vendor Balance Display
G/L Account Balance Display
2:45 pm -5:00 pm

DANB Infection Control Refresher

Date: Call your campus for upcoming dates
Course Number: CE 0048
Course Name: DANB Infection Control Refresher
Contact Hours: 4.0
CEUs: .4
Location:  
Prerequisite(s): None
Course Type: Lecture, discussion, and hands-on

Course Description:

This course will provide the student with the necessary background information to sit for the Dental Assisting National Board (DANB) Infection Control Exam. Topics covered include the following: infection control protocols for the dental office developed by the Centers for Disease Control and Prevention per the Morbidity and Mortality Weekly Report (MMWR) 2003; understanding of standard precautions; infectious diseases and their relationship to patient safety and occupational risk; how to maintain aseptic conditions and perform sterilization procedures; how to work safely with hazardous chemicals; how to maintain quality assurance programs in the dental office; basic pharmacology concepts; and how to properly handle medical emergency situations that may arise in the dental office.

Learning Objectives:

Upon successful completion of this course, the student will be able to:

  1. Demonstrate an understanding of infectious diseases and their relationship to patient safety and occupational risk.
  2. Demonstrate an understanding of the need for immunizations against infections disease, including hepatitis B, and how to interpret lab results of serological testing for infectious diseases.
  3. Demonstrate an understanding of the procedures and services being delivered at the dental clinic and their consequences to the patient, families, and other dental personnel.
  4. Know how to prevent cross-contamination and disease transmission in the dental office.
  5. Know how to maintain aseptic conditions and perform sterilization procedures.
  6. Understand how to achieve environmental asepsis in the dental office.
  7. Demonstrate an understanding of occupational safety: the OSHA Bloodborne Pathogens Standard (1910.1030) and the OSHA Hazard Communications Standard (1910.1200).
  8. Understand how to manage medical emergency situations that may arise at the dental office and have a basic knowledge of medications that may be utilized in medical emergencies.

Required Texts or other supplemental materials:

Lecture materials will be provided for students online.

Grading:

Pass/fail. The student will receive a certificate upon completion of coursework.

TOPICAL Outline:

  • Unit 1 - Infection Control Protocols in the Dental Clinic and Disinfection and Sterilization Processes
  • Unit 2 - Microbiology and the Spread of Infectious Diseases in the Dental Office
  • Unit 3 - Occupational Safety in the Dental Office: OSHA’s Bloodborne Pathogens Standard and OSHA’s Hazard Communications Standard
  • Unit 4 - Pharmacology and Medical Emergencies in the Dental Office
    • Review Exam
    • Certificate of Completion

Nitrous Oxide/Oxygen Inhalation Sedation Training

Date: Call your campus for upcoming dates
Course Number: CE 0044
Course Name: Nitrous Oxide/Oxygen Inhalation Sedation Training
Contact Hours: 12.0
CEUs: 1.2
Location:  
Prerequisite(s): None
Course Type: Lecture, discussion and hands-on

Course Description:

This course is for beginning or refining the student’s skills in nitrous oxide administration. This practical course will give the student the capacity to reduce patient anxiety and fear in the dental office. The student will administer and manage three (3) patients with nitrous oxide. All equipment and materials are provided, including a valuable text for your reference in the dental office.

Learning Objectives:

Upon successful completion of this course, the student will be able to:

  1. Apply the scientific rationale for the use of nitrous oxide/oxygen in managing pain.
  2. Learn the procedure necessary to safely and effectively administer nitrous oxide/oxygen.
  3. Differentiate between the advantages and disadvantages of nitrous oxide.
  4. Explain and demonstrate the indications and contraindications for the administration of nitrous oxide/oxygen analgesia.
  5. Provide a hands-on administration of nitrous oxide/oxygen for three (3) patients.

Required Texts or other supplemental materials (Please include ISBN number):

Handbook of Nitrous Oxide and Oxygen Sedation [Paperback]; Morris S. Clark, DDS, FACD and Ann Brunick, RDH, MS; Mosby; 3 edition (October 9, 2007); ISBN-10: 0323048277; ISBN-13: 978-0323048279; approximate price: $45.75

Grading:

Pass/fail. The student will receive a certificate upon completion of coursework.

TOPICAL Outline:

Day 1

8–10 a.m.                                 Lecture and discussion

10:15–10:30 a.m.                      Break

10:30 a.m. to 1230 p.m.            Lab

                                                ¡ Demonstration of administration of nitrous oxide/oxygen

                                                ¡ Administration of nitrous oxide/oxygen by student on patient 1

12:30–1 p.m.                            Lunch

1–4:30 p.m.                              Lab

                                                ¡ Administration of nitrous oxide/oxygen by student on patient 2

                                                ¡ Administration of nitrous oxide/oxygen by student on patient 3

Day 2

9 a.m.–noon                              Lecture and discussion

Noon–1 p.m.                             Review of materials/exam

Meet with an Advisor

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Library Services

Library Resources and Services

A variety of library resources and services are available for students in both on-campus and online Herzing programs.

Resources

  • All students, at campuses and online, have access to dozens of extensive research databases which include thousands of journals, magazines, images, e-books, newspapers, transcripts, and multimedia. These electronic resources are available 24x7 via an Internet connection at home or on-campus.
  • Campus libraries have supplemental collections including books, periodicals, and multimedia, as well as facilities for study and research.

Services

  • A team of professional librarians work with students regarding reference questions and use of the electronic and print resources.
  • Librarians are available via toll-free phone, email, chat, and more.
  • Faculty members work with librarians to match library resources with the research resources needed for assignments and research projects.
  • Information literacy skills are integrated with the curriculum so students can develop their ability to work with resources effectively and efficiently.
  • Research collections, guides, tutorials, and other materials are available to students.

The librarians support development of independent learning skills by offering research information and assistance for both focused and general research.

Horizon Campus - Sri Lanka

Herzing University and Horizon Campus in Columbo, Sri Lanka have created an affiliation to provide U.S. degrees to Sri Lankan students.

Sri Lankan students can take online bachelor's and master's programs right from the comfort of their homes in Sri Lanka or choose to study abroad at one of Herzing University's campuses in the U.S.

In Person Support

While taking online courses in Sri Lanka, students can attend optional tutoring sessions at Horizon's Campus in Columbo.

Career Programs

Bachelor of Science students can complete the Herzing University bachelor's degree programs in a little as three years. Click here to find out about accelerated programs. MBA students can complete the program in just one and a half years. Sri Lankan students will be fully integrated into the Herzing University system, allowing any student to spend as many semesters as they wish studying in one of Herzing University’s many U.S. campuses.

MBA Degrees

The Master in Business Administration programs prepare students with the necessary skills and academic knowledge for management positions in various business enterprises, with a concentration of courses in business management. These career opportunities may be in areas such as accounting, finance, business administration, sales, marketing, human resources, information systems, and production or operations for the existing or emerging manager. The program includes the application of theory and practice, and case studies are emphasized throughout all courses. Graduates of Herzing University’s MBA degree program will be able to apply their knowledge to any field, including finance, marketing, healthcare, education, manufacturing, industrial, insurance, nonprofit, and hospitality industries. Students can choose from four MBA concentrations:

  • MBA in Business Management
  • MBA in Human Resources
  • MBA in Project Management
  • MBA in Technology Management

Bachelor's Degrees

  • Business Management with a Concentration in Business Administration - This degree prepares students with a generalist approach to management education by providing the skills and knowledge for entry-level general management training positions. These career opportunities may be in areas such as accounting, accounts payable, accounts receivables, business administration, human resources, and hospitality.
  • Business Management with a Concentration in Entrepreneurial Studies - Students gain an understanding of the roles and responsibilities, functions, and challenges of today’s entrepreneurs. Students will take classes to increase their knowledge and understanding of the importance of entrepreneurial law, social responsibility, product development, and innovation. The goal of the program is to provide students with the basic knowledge and skills necessary to start a small business or develop an existing business upon graduation. By the end of the program, students should be able to develop a comprehensive business plan, which includes a well-constructed financial and marketing component.
  • Business Management with a Concentration in International Business - The roles and strategies of businesses in a global environment will be examined. Students will be equipped with the necessary skills and academic knowledge for entry-level positions in international companies. Areas of focus in international business include marketing, banking, finance, economics, exporting, importing, cultural protocol, and foreign language. Students will learn the social, cultural, legal, political, and technological barriers to international business and understand international trade and investment opportunities while demonstrating how to manage international business affairs.
  • Business Management with a Concentration in Marketing - Study of the complex relationship between markets and customers and the practical and theoretical skills needed to market a product in a competitive business environment are covered in this program. The core components of the marketing program concentration are advertising, marketing on the internet, consumer behavior, marketing research, marketing strategy, new product development, international marketing, professional selling, and sales management.
  • Graphic Design with a Concentration in Print Design and Graphic Design with a Concentration in Web Design- These degrees prepare students with the necessary academic knowledge and technical competencies required for a wide range of positions in graphic arts. The curriculum is focused on designing and producing work for print, the web, television, cinema, multimedia, and digital entertainment. This degree enables students to specialize in topics appropriate for an entry-level position in interactive and graphic arts.
  • Information Technology with a Concentration in Network Management - and Information Technology with a Concentration in Security Technology - Students in these programs will be prepared with the necessary academic knowledge and technical competencies required for a range of positions and careers in the administration and management of information technology. The curriculum is focused on designing, implementing, and supporting solutions to business problems in the general categories of information technology, information management, and business communications. The program keeps pace with changing technology by offering courses that focus on emerging technologies.
  • Software Development with a Concentration in Computer Programming - This degree prepares students with the necessary academic knowledge and technical competencies required for a range of positions. The curriculum is focused on designing, implementing, or supporting computer application solutions to problems in industries such as business, government, and health information management.

Learn more

Contact Horizon Campus for more information about earning an online U.S. Herzing University degree in Sri Lanka; study abroad opportunities at one of Herzing University's many campuses in the U.S.; and more.
Hotline: +94-718 622 727
Email: hu.info@horizoncampus.edu.lk

In the U.S., please contact Matthew Schneider at +1-414-908-0276 or email internationalstudents@herzing.edu.

Brookfield - Tuition & Financial aid

Financial Aid Steps

To begin the funding process, please complete the following steps:

Complete FAFSA

  1. Register for a PIN - Go to: www.pin.ed.gov This PIN will act as your electronic signature for your online financial aid documents.
      -  If you have never created a PIN select 'Apply for a PIN'
      -  If you already have a PIN but can't remember it select 'Request Duplicate PIN'
      -  Once your PIN is created or retrieved, select 'Display Now' from the drop down box in order to view your PIN immediately
  2. Complete the current year's FAFSA using your most recent federal tax information – You can fill this form out online and submit it with your PIN. Please remember to add Herzing University's school code to your FAFSA (School Code: 009621).

Additional Documentation

Once your file has been submitted to our Financial Aid Department your FAFSA may be "Selected for Verification" by the Federal Government. If you are selected, you will be asked to supply additional documents. In order to complete the process in a timely manner, we highly recommend having the following documents ready for submission:

  • Federal Tax Forms (1040, 1040A, or 1040EZ) – A copy of your most recent Federal tax forms (and your spouse's or parent's if applicable) directly from the IRS. Please call the IRS Tax Transcript Request Line at 1-800-829-1040 (fastest service) or go to http://www.irs.gov/Individuals/Order-a-Transcript.
  • W2's – Your most recent W2's (and your spouse's or parent's if applicable).

Complete Entrance Counseling

  • Before any school can disburse your Federal Stafford Loan (subsidized or unsubsidized), regulations require that you complete an entrance counseling session. The counseling session provides information about how to manage your student loans, both during and after college.
  • Go to https://studentloans.gov/myDirectLoan/index.action
  • To Select Herzing University Brookfield Campus as your school, click on the 'Add a School' button in Step Three.
    If you type in 'Herzing', a number of locations will pull up. The Brookfield Campus OPE ID is 009621 and the associated city is Madison, WI. Please be sure to select the proper school, or it will not appear in our records that the Entrance Counseling has been completed.
  • Print or save the confirmation page for your records.

Complete the Master Promissory Note

  • The Master Promissory Note (MPN) is your agreement to pay back any student loans taken out on your behalf.
  • You will need your PIN number to complete the MPN.
  • Please go to: https://studentloans.gov/myDirectLoan/index.action and select 'Sign In'. Enter your personal information and select 'Sign In', verify that your information is correct and then provide your email address. Select 'Complete Master Promissory Note' then select 'Subsidized/Unsubsidized'. When asked for the school select Herzing University Madison Campus. Follow the directions as prompted and when you are done print or save the confirmation page for your records.

Enrollment Fee

  • This is a $50 fee ($125 fee for Nursing students) that can be paid online. You can also pay on campus using cash, money orders, or certified checks (no personal checks)

If you have any questions, please call the Brookfield campus at (262) 649-1710 and ask for Financial Aid.

Akron - Career Programs

Earn a Degree

Earn a bachelor’s or associate degree from more than 50 programs in technology, business, healthcare, design, and public safety.

Our hands-on coursework, individual attention, and experienced faculty provide the support and real-world skills you need to get ahead in today’s competitive job market.

Akron - Undergraduate Programs

C = Program offered at least partially on campus (core courses); O = Program offered fully online

Bachelor of Science Degrees

Accounting C/O
Business Management With No Concentration C/O
Business Management With a Concentration in Business Administration C/O
Business Management With a Concentration in Entrepreneurial Studies C/O
Business Management With a Concentration in Human Resource Development C/O
Business Management With a Concentration in International Business C/O
Business Management With a Concentration in Marketing C/O
Criminal Justice With No Minor or Concentration O
Criminal Justice With a Concentration in Homeland Security O
Criminal Justice With a Concentration in Supervision and Management O
Graphic Design With No Declared Concentration O
Graphic Design With a Concentration in Print Design O
Graphic Design With a Concentration in Web Design O
Health Information Management O
Healthcare Management C/O
Homeland Security and Public Safety With No Minor or Concentration O
Information Technology With No Concentration O
Information Technology With a Concentration in Network Management O
Information Technology With a Concentration in Security Technology O
Legal Studies O

Only the Herzing University paralegal programs at New Orleans and Atlanta are approved by the American Bar Association. The Herzing Legal Studies program offered online is not approved by the ABA.

Software Development With No Declared Minor or Concentration O
Software Development With a Concentration in Computer Programming O
Technology Management With No Declared Minor or Concentration C/O
Technology Management With a Minor in Information Technology C/O
Technology Management With a Minor in Software Development C/O

Associate of Applied Science Degrees

Accounting C/O
Business Management C/O
Criminal Justice O
Dental Assisting C
Graphic Design O
Health Information Management O
Healthcare Management C/O
Information Technology O
Insurance Billing and Coding Specialist C/O
Legal Studies O

Only the Herzing University paralegal programs at New Orleans and Atlanta are approved by the American Bar Association. The Herzing Legal Studies program offered online is not approved by the ABA.

Medical Assisting Services C/O
Medical Laboratory Technician C
Medical Office Administration C/O
Nursing C
Software Development O

Diploma and Certificate Programs

Bookkeeping and Payroll Accounting C/O
Dental Assisting C
Insurance Billing and Coding Specialist C/O
Medical Assisting Services C
Medical Office Administration C/O

Flexible Learning Options

Our innovative career programs provide flexible learning options and convenient scheduling to meet busy students wherever they are in life. Attend one of our 11 locations in eight U.S. states, earn your degree online, or take a blended approach. No matter what your educational goal, Herzing University can help you achieve it.

Kenosha - Career Programs

Earn a Degree

Earn a bachelor’s or associate degree from more than 50 programs in technology, business, healthcare, design, and public safety.

Our hands-on coursework, individual attention, and experienced faculty provide the support and real-world skills you need to get ahead in today’s competitive job market.

KENOSHA - Undergraduate Programs

C = Program offered at least partially on campus (core courses); O = Program offered fully online

Bachelor of Science Degrees

Accounting C/O
Business Management With No Concentration C/O
Business Management With a Concentration in Business Administration C/O
Business Management With a Concentration in Entrepreneurial Studies C/O
Business Management With a Concentration in Human Resource Development C/O
Business Management With a Concentration in International Business C/O
Business Management With a Concentration in Marketing C/O
Business Management With a Concentration in Project Management C/O
Criminal Justice With No Minor or Concentration C/O
Criminal Justice With a Concentration in Homeland Security C/O
Criminal Justice With a Concentration in Supervision and Management C/O
Graphic Design With No Declared Concentration C/O
Graphic Design With a Concentration in Print Design C/O
Graphic Design With a Concentration in Web Design C/O
Health Information Management O
Healthcare Management C/O
Homeland Security and Public Safety With No Minor or Concentration C/O
Information Technology With No Concentration O
Information Technology With a Concentration in Network Management O
Information Technology With a Concentration in Security Technology O
Legal Studies O

Only the Herzing University paralegal programs at New Orleans and Atlanta are approved by the American Bar Association. The Herzing Legal Studies program offered online is not approved by the ABA.

 

Nursing C
Software Development With No Declared Minor or Concentration O
Software Development With a Concentration in Computer Programming O
Technology Management C/O

Associate and Associate of Applied Science Degrees

Accounting C/O
Business Management C/O
Business Studies C/O
Criminal Justice C/O
Design Studies C/O
Graphic Design C/O
Health Information Management O
Healthcare Management C/O
Information Technology O
Insurance Billing and Coding Specialist C/O
Legal Studies O

Only the Herzing University paralegal programs at New Orleans and Atlanta are approved by the American Bar Association. The Herzing Legal Studies program offered online is not approved by the ABA.

Medical Assisting Services C/O
Medical Office Administration C/O
Software Development O
Technology Studies O
Wind Energy Technology O

Diploma and Certificate Programs

Bookkeeping and Payroll Accounting C/O
Insurance Billing and Coding Specialist C/O
Medical Office Administration C/O
Wind Energy Technology O

KENOSHA - Graduate Programs

C = Program offered at least partially on campus (core courses); O = Program offered fully online

Master's Degrees

Master of Business Administration O
Master of Business Administration in Accounting O
Master of Business Administration in Business Management O
Master of Business Administration in Healthcare Management O
Master of Business Administration in Human Resources O
Master of Business Administration in Project Management O
Master of Business Administration in Public Safety Leadership O
Master of Business Administration in Technology Management O
Master of Business Administration—Dual Concentration Option O

Advance Your Career

We offer 2 master’s programs, including eight MBA concentrations and an MSN program, with three concentrations You can even earn a bachelor’s and master’s degree in just four years. 

Flexible Learning Options

Our innovative career programs provide flexible learning options and convenient scheduling to meet busy students wherever they are in life. Attend one of our 11 locations in eight U.S. states, earn your degree online, or take a blended approach. No matter what your educational goal, Herzing University can help you achieve it.

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