A voice mail from a Florida clinic administrator to Herzing University – Orlando president Heather Antonacci really made her day. “One of your intern radiology students went above and beyond in providing assistance to an 83-year-old patient,” the administrator said. “Barbara has severe chronic medical conditions and needs continual radiologic imaging procedures. It is a struggle to get ready for the many tests, before, during, and after. Barbara said Herzing student Krystal Andrews is a credit to our program and the institution as a whole. She said she provided the best care this patient has ever received in any medical facility, ever.” Well done, Krystal!