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How do I resolve my default

Some defaulted loans may qualify for the Fresh Start Program. Fresh Start will continue through one year after the COVID-19 payment pause ends. If your loans are eligible, you'll temporarily regain several student aid benefits. You'll also get the opportunity to get out of default and keep those benefits for the long term. For more information on the Fresh Start Program, click here:

Another way to get out of default is to repay the defaulted loan in full, but that's not a practical option for most borrowers. There are two additional ways to get out of default if Fresh Start and full repayment are not options and they are: rehabilitating your loan(s) and consolidating your loan(s).

For assistance in getting out of default in Federal and Private Education Loans, our Alumni Support Center is here to help! Calling 1-866-508-0748 Option 7 or emailing will start the process.
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