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FAQ

How do I resolve my default

Answer
Some defaulted loans may qualify for the Fresh Start Program. Fresh Start will continue through one year after the COVID-19 payment pause ends. If your loans are eligible, you'll temporarily regain several student aid benefits. You'll also get the opportunity to get out of default and keep those benefits for the long term. For more information on the Fresh Start Program, click here: https://studentaid.gov/announcements-events/default-fresh-start

Another way to get out of default is to repay the defaulted loan in full, but that's not a practical option for most borrowers. There are two additional ways to get out of default if Fresh Start and full repayment are not options and they are: rehabilitating your loan(s) and consolidating your loan(s).

For assistance in getting out of default in Federal and Private Education Loans, our Alumni Support Center is here to help! Calling 1-866-508-0748 Option 7 or emailing alumnisupport@herzing.edu will start the process.

* Bureau of Labor Statistics (BLS), U.S. Department of Labor, Occupational Outlook Handbook 2022. BLS estimates do not represent entry-level wages and/or salaries. Multiple factors, including prior experience, age, geography market in which you want to work and degree field, will affect career outcomes and earnings. Herzing neither represents that its graduates will earn the average salaries calculated by BLS for a particular job nor guarantees that graduation from its program will result in a job, promotion, salary increase or other career growth.

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By selecting this button you agree to receive updates and alerts from Herzing University. Text HELP to 85109 for help, Text STOP to 85109 to end. Msg & Data Rates May Apply. By opting in, I authorize Herzing University to deliver SMS messages and I understand that I am not required to opt in as a condition of enrollment. By leaving this box unchecked you will not be opted in for SMS messages. Click to read Terms and Conditions and Privacy Policy.