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Medical Office Administration
Online Diploma

Begin your new career path with a diploma

  • Complete classes 100% online with either a capstone course or in-person internship
  • Typical program length: 12 months
  • Transfer up to 22 approved credits into a higher degree
  • Certified Medical Administrative Assistant (CMAA) exam prep – we pay for your first attempt!
  • Degree pathways to continue advancing your allied health career (AS, BS, MBA)
Waived enrollment fee Classes start November 2nd
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Get a fast start in medical administration

Your new, exciting career path as an allied health professional begins with your education. Earn a diploma in medical office administration in as little as 1 year and build the knowledge and skills necessary to become a key contributor behind the scenes in the business of healthcare.

Our online diploma program is designed for students with no formal healthcare training who are looking for a fast path to an entry-level job in a medical office—with ambitions to continue advancing their career.

Your growing career in allied health IS possible. We exist to help you take the first step. Team up with a lifelong learning partner in Herzing University.

Classes Start October 5th

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Medical Office Administration diploma classes & curriculum details

Students enrolled in this online program gain the basics needed for career employment. They achieve the required computer skill level as well as learn medical terminology and medical billing procedures. Graduates are fully prepared to work as an entry-level healthcare administrator in a private practice or public facility setting.

All classes are delivered online, and the curriculum includes a required capstone or internship.

Program Months* Credits
Diploma in Medical Office Administration 12 27

*Average number of months for students to complete program

Program availability varies by location

Required Courses

All courses, 15.00 semester credit hours, are required.

Required Anatomy and Physiology with Lab

8.00 semester credit hours are required.

Capstone or Internship Course

A minimum of 4.00 semester credit hours is required.

* Enrollment in a student readiness trainings are required four terms prior to internship course. Successful completion of trainings is required prior to internship course enrollment.


Medical Office Administration diploma enrollment requirements

Prerequisites to enroll in the Herzing University Medical Office Administration diploma program include:

  • Completion of a high school diploma, GED or equivalent
  • Meet and interview with a Herzing University admissions advisor
  • Complete an enrollment application

Classes Start October 5th

Waived Enrollment Fee

What can I do with a diploma in medical office administration?

Earning your first credential in medical office administration provides an excellent foundation for a career in allied health. You’ll earn the opportunity to apply for many different types of job titles in medical administration, including:

  • Medical Office Administrator
  • Medical Secretary
  • Medical Receptionist
  • Medical Office Manager
  • Medical Office Specialist
  • Unit Support Representative

How can I advance my career? Herzing University offers several options to bolster your education in medical and healthcare administration, including an associate degree in medical office administration, and bachelor’s degree options in health sciences, healthcare administration, and health information management.

Job outlook

According to the Bureau of Labor Statistics, employment of medical secretaries is projected to increase by 10% from 2019-2029, much faster than the 4% average across all U.S. occupations.

By earning a diploma in medical office administration you’ll be positioned well to join a growing field within a year and begin your career as an allied health professional.


Frequently Asked Questions

Medical assistants typically have a greater role in patient care, and may perform tasks like taking vital signs, providing injections or medications or aiding in patient exams.

Medical office/administrative assistants practice in a clerical role rather than in direct patient care, responsible for organizing patient records, scheduling appointments, answering phones or filing paperwork.

Yes! There are many benefits to working in medical office administration, including the ability to build your skills in a growing field and open opportunities to propel your career to the next level.

With Herzing University you have a lifelong learning partner who strives to empower you to become possible.

Becoming certified isn’t always required by employers, but our goal is to empower you to become as employable as possible and thrive in your new career. Earning certification can help you earn the job you really want.

The Herzing medical office administration program curriculum includes preparation for the Certified Medical Administrative Assistant (CMAA) exam, offered by the National Healthcareer Association (NHA)—and Herzing pays for your first attempt! Becoming a CMAA gives you the professional credentials many healthcare employers are searching for.

All students enrolled in the Medical Office Administration program are required to sit for the CMAA certification exam.

If you like people and are detail oriented, medical office administration could be a great career field. A career as a medical office administrator could be right for you, if you:

  • Enjoy helping others
  • Like working in an office setting
  • Are compassionate and supportive
  • Enjoy working with paperwork and on a computer
  • Work equally well alone or as part of a group
  • Like clear guidelines
  • Appreciate a common-sense approach to problems
  • Have good people and communication skills

Specific roles and responsibilities will vary by position. Medical office administrators and assistants typically perform a variety of clerical duties, including answering phones, scheduling appointments, processing & organizing patient records, bookkeeping & accounting tasks, and other customer support.

Work environment

Jobs in medical administration are most often found in an office environment within a healthcare facility. A typical work week for full-time employees is 40 hours, Monday–Friday with the possibility of paid overtime, depending on the employer.  Employers may additionally offer benefit packages which may include health insurance, paid vacation, and a retirement savings plan such as profit-sharing or 401(k). Some employers also have part-time opportunities available.

Both certificate and diploma programs are field-specific credentials that do not include general education courses required in a degree program. Each can typically be completed faster than an associate degree program.

Certificates are typically the least comprehensive programs, providing the minimum career-focused training necessary to perform a certain type of job.

Diploma programs tend to be more in-depth than certificates, and can include hands-on experience to best prepare you for a wider variety of jobs in the field you’re pursuing.

Herzing University’s diploma programs exist to help you build the foundation for a long career beyond your very first job. Our diploma programs are designed to help you begin and grow your new career.

According to 2019 data from the Bureau of Labor Statistics (BLS), medical secretaries (also regarded as “administrative assistants”) earn an average salary of $38,090 per year—$18.31 per hour.*

The BLS projects a 16% increase in employment from 2018-2028.

How much you can expect to make will depend largely on the precise responsibilities of the job, your level of education & experience, and the state in which you work.

Because of the many duties, responsibilities and job titles in this field, pay can vary widely.

** These are national estimates and do not represent entry-level/starting wages.

Earning a degree isn’t always required to become a medical office administrator (or administrative assistant), although applicants holding an associate degree may have an edge over those with only a certificate or no formal training at all.

Herzing’s diploma program in medical office administration, typically completed in as little as 1 year, is built to help you get the education you need to earn your first professional job in medical office administration.


Program Finder

Diploma in Medical Office Administration Degree Programs

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On Campus| Online

This program is designed to prepare students with the necessary skills and academic knowledge for entry-level office positions in the healthcare industry. Career opportunities may be in areas such as the medical office, clinical, hospital, long-term care facilities, and other healthcare office settings.

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