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Career possibilities in medical office administration
There are many opportunities available for those interested in pursuing a professional credential in medical administration. Since any medical office requires clerical support as part of the job description, office administration careers exist at doctor’s offices, hospitals, clinics, long-term care facilities, and other healthcare offices.
Examples of jobs in medical office administration for Herzing University graduates include:
- Admitting Clerk
- Medical Receptionist
- Medical Secretary
- Medical Office Assistant
- Medical Administrative Assistant
- Medical Clerk
According to the Bureau of Labor Statistics (BLS), employment of medical secretaries is expected to increase 11% from 2020-2030, much faster than the average across all U.S. occupations.*
It’s an excellent time to begin working towards the education you need to compete for jobs in a rapidly growing career field.
Graduates of Herzing University's online Medical Office Administration programs will also have knowledge of medical billing and reimbursement (including Medicare and Medicaid) and will be able to perform some of those duties as well. Continue to earn experience, advance your education and build a foundation for a long career in healthcare.
Frequently Asked Questions
Medical assistants typically have a greater role in patient care, and may perform tasks like taking vital signs, providing injections or medications or aiding in patient exams.
Medical office/administrative assistants practice in a clerical role rather than in direct patient care, responsible for organizing patient records, scheduling appointments, answering phones or filing paperwork.
If you like people and are detail oriented, medical office administration could be a great career field. A career as a medical office administrator could be right for you, if you:
- Enjoy helping others
- Like working in an office setting
- Are compassionate and supportive
- Enjoy working with paperwork and on a computer
- Work equally well alone or as part of a group
- Like clear guidelines
- Appreciate a common-sense approach to problems
- Have good people and communication skills
Medical assistants can hold a variety of titles, roles and responsibilities based on the employer. There are two broad types of medical assistants:
- Clinical medical assistants. These medical assistants focus on patient care, including taking vital signs, drawing blood, visual/hearing tests, preparing exam rooms for procedures, communicating with physicians, and much more. Our medical assisting program is designed for students seeking these kinds of roles working directly in patient care.
- Administrative medical assistants. Sometimes referred to as “front office medical assistants,” administrative assistants handle scheduling, patient records, insurance claims and additional accounting/billing tasks to help the delivery of healthcare run smoothly. These types of medical assistants can specialize their education in a medical office administration program.
Experienced medical assistants, particularly on the clinical side, may specialize in a certain type of care or age group, such as pediatrics, obstetrics, cardiology, orthopedics, or many others.
Specific roles and responsibilities will vary by position. Medical office administrators and assistants typically perform a variety of clerical duties, including answering phones, scheduling appointments, processing & organizing patient records, bookkeeping & accounting tasks, and other customer support.
Jobs in medical administration are most often found in an office environment within a healthcare facility. A typical work week for full-time employees is 40 hours, Monday–Friday with the possibility of paid overtime, depending on the employer. Employers may additionally offer benefit packages which may include health insurance, paid vacation, and a retirement savings plan such as profit-sharing or 401(k). Some employers also have part-time opportunities available.
According to 2020 data from the Bureau of Labor Statistics (BLS), medical secretaries (also regarded as “administrative assistants”) earn an average salary of $39,000 per year—$18.75 per hour.*
The BLS projects a 11% increase in employment from 2020-2030.
How much you can expect to make will depend largely on the precise responsibilities of the job, your level of education & experience, and the state in which you work. Because of the many duties, responsibilities and job titles in this field, pay can vary widely.
Becoming certified isn’t always required by employers, but our goal is to empower you to become as employable as possible and thrive in your new career. Earning certification can help you earn the job you really want.
The Herzing medical office administration program curriculum includes preparation for the Certified Medical Administrative Assistant (CMAA) exam, offered by the National Healthcareer Association (NHA)—and Herzing pays for your first attempt! Becoming a CMAA gives you the professional credentials many healthcare employers are searching for.
All students enrolled in the Medical Office Administration program are required to sit for the CMAA certification exam.
Yes! There are many benefits to working in medical office administration, including the ability to build your skills in a growing field and open opportunities to propel your career to the next level.
With Herzing University you have a lifelong learning partner who strives to empower you to become possible.
Earning a degree isn’t always required to become a medical office administrator (or administrative assistant), although applicants holding an associate degree may have an edge over those with only a certificate or no formal training at all.
Herzing’s diploma program in medical office administration, typically completed in as little as 1 year, is built to help you get the education you need to earn your first professional job in medical office administration.
Medical Office Administration Degree Programs
Showing 2 programs for the Online campus
This associate program is designed to prepare students with the necessary skills and academic knowledge for entry-level office positions in the healthcare industry. Career opportunities may be in areas such as the medical office or clinic, hospitals, long-term care facilities, and other healthcare office settings. The program also includes a comprehensive general education curriculum, preparing students for future career advancement opportunities.
This program is designed to prepare students with the necessary skills and academic knowledge for entry-level office positions in the healthcare industry. Career opportunities may be in areas such as the medical office, clinical, hospital, long-term care facilities, and other healthcare office settings.
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Accreditations & Disclosures
Herzing University is accredited by the Higher Learning Commission (hlcommission.org), an institutional accreditation agency recognized by the U.S. Department of Education.
* Bureau of Labor Statistics (BLS), U.S. Department of Labor, Occupational Outlook Handbook 2020. BLS estimates do not represent entry-level wages and/or salaries. Multiple factors, including prior experience, age, geography market in which you want to work and degree field, will affect career outcomes and earnings. Herzing neither represents that its graduates will earn the average salaries calculated by BLS for a particular job nor guarantees that graduation from its program will result in a job, promotion, salary increase or other career growth.