Online Post Graduate Certificate
Technology Management

This course introduces students to the knowledge and skills needed to manage technology organizations in an increasingly competitive global environment through the successful use of innovation and creativity. The course provides a consistent process for the formulation, implementation, and assessment of technology business strategy and presents a framework for the birth, growth, maturation, and decline of business innovation. Students will analyze technology issues in various business sectors throughout the course and develop findings and recommendations.

This course provides students with the tools needed to manage operations and projects within an organization. Topics include demand forecasting and management, capacity planning and scheduling, inventory control, purchasing and materials management, facilities management, project management strategies and tactics, defining user needs and project scope, scheduling and budgeting, and performance objectives. Control methods, such as PERT/CPM, Gantt charts, project management software, and project audits, will also be covered.

This course covers various aspects of security in computing, including security threats and controls, basic cryptography and its applications, network intrusion detection and prevention, security administration and planning, anonymity and privacy, legal issues, protection, and ethics. Examples from a variety of private and public sector organizations are used to test concepts and assumptions throughout the course.

This course is designed to provide students with the tools they need to develop an integrated business solution approach to systems analysis and design issues. Students are introduced to the principles and techniques of systems analysis and design including the conceptual architecture of an information system, information systems framework, and conceptual building blocks. Appreciation of the multidisciplinary approach needed for systems analysis and design is learned through an understanding of information systems project sizing, structure, transaction analysis, user participation, performance criteria, and topologies and protocols required for a successful information systems project are discussed.

This course covers the effective management of human resources in an organization, including concepts and techniques of personnel planning, job and performance evaluation, incentive and performance standards, accommodation of diversity in the workplace, and the impact of labor organizations on management. Current topics in human resource management that recognize the dynamic environment for this field will be researched.

This course focuses on the meaning of the "rule of law" and the conduct of a business, as well as contract elements in the market economy and how regulatory law affects an organization's choices. Other topics include employer discrimination and employment law legal perspective in the firm, student skills recognizing ethical issues through discussion of current case studies to emphasize the impact of these topics on the daily operations of an organization, and labor law views and how they affect the management of employees.

In this course student will evaluate major global challenges that business are faced with. Emphasis will be on economic, political and cultural characteristics of different regions and how they impact the business landscape locally and globally. Impacts in multiple functional roles will be considered, specifically in the areas of marketing, human resources, finance, healthcare, business intelligence, technology and project management.