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What does a social worker do?

Social workers provide assistance to individuals, families and communities to address problems in their everyday lives. They can work in a “macro” role directly coordinating with organizations or policymakers, or a “micro” role focusing on individuals and their families. 

The social work job description varies—social workers can have a wide variety of duties: 

  • Find those in need of help 
  • Work with people in all stages of life from birth to end of life 
  • Assess their situation: what they need, who supports them, what their goals are and develop interventions and strategies to help 
  • Collaborate with community resources to offer a network of care and refer clients accordingly 
  • Diagnose and treat mental, behavioral, and emotional health problems 
  • Maintain clear case files and records 
  • Raise awareness and advocate for solutions at the local, state, or even national level 
  • Navigate crisis situations, such as child abuse, family and community violence, or health emergencies 

Learn more about what a social worker does

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