If you have questions about an email you have received, on documents that have been requested, or just questions about your financial aid, Financial Aid is here to help.

Please do not let notifications go unanswered because you do not understand what they mean, when in doubt, set up an appointment, email, or call us.

Once in the Advising team section of Herzing Connect, there will be a link for your advisor's Calendly Calendar. Please choose the "quick connect" meeting type at a time that is good for you.

If you cannot reach your financial aid advisor on the phone and they have not responded to a voicemail left within 24-48 hours, we recommend setting up an appointment through your Herzing Connect site or sending them an email.

Login to your Herzing Connect site https://applyherzing.force.com/s/login/.
Click on "My Application" in the top row of options then click on "advising team".
Once in the Advising team section of Herzing Connect, there will be a link for your advisor's Calendly Calendar as well as their email.
For appointments, choose the "quick connect" meeting type at a time that is good for you.

Your Financial Aid Advisor is automatically assigned to you when you enroll at Herzing. Periodically students may get re-assigned to another advisor.

If you have forgotten who your advisor is or think you have gotten a new advisor, Login to your Herzing Connect site https://applyherzing.force.com/s/login/.
Click on "My Application" in the top row of options then click on "advising team".
Every assigned advisor you have will be listed there.

Schedule an appointment with your advisor:
Login to your Herzing Connect site https://applyherzing.force.com/s/login/.
Click on "My Application" in the top row of options then click on "advising team".
Once in the Advising team section of Herzing Connect, there will be a link for your advisor's Calendly Calendar. Please choose the "quick connect" meeting type at a time that is good for you.

Email your advisor:
Login to your Herzing Connect site https://applyherzing.force.com/s/login/.
Click on "My Application" in the top row of options then click on "advising team".
Once in the Advising team section of Herzing Connect, you can view your advisors email

You can also reach your Financial Aid Advisor by phone at 866-508-0748 option 2

If your address is incorrect in the financial aid portal, please contact your financial aid advisor as the information has been pulled in from your FAFSA.

If your address is incorrect in your student portal follow these steps through HerzingConnect:
1. Navigate to My Profile > My Information. The My Information page is displayed. By default, the Personal tab is selected.
2. Click Edit. The Personal tab is displayed in edit mode. Items marked with an asterisk are required.
3. Modify the editable details.
4. Click each of the following fields and perform steps 2 through 4 to update relevant information:
Addresses
SMS
Additional Information (in school defined fields)
5. Click Save. All edits in the My Information page are saved.

If you have had a legal name change for whatever reason, your name can be updated with Herzing University when you provide the financial aid department with a copy of your updated social security card.

For security purposes, please do not send your social security card to your financial aid advisor without discussing it with them first. We will add a needed document to your financial aid portal for secure upload.

To request a review for transfer credits, students should submit their unofficial transcripts to their admissions team at the time of enrollment.

Identified transfer credits can only officially be conferred and be posted to a student's account once we receive the official transcripts.

To receive federal student loans when enrolled in an undergraduate degree you must have 6 or more credits scheduled in a semester.
When enrolled in a graduate/professional degree you must have 3 or more credits scheduled in a semester.

Yes, your SAP status does affect your FA. If you are on Academic Warning you are ineligible to receive Financial Aid without an appeal.

When you are placed in the Academic Warning status, your financial aid will be canceled for future semesters and will not be reinstated until you have successfully appealed to remain in the program.

Please keep an eye on your Herzing Email for the steps needed to appeal your SAP status.