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Herzing University

What can I use my stipend for?

Stipends are meant for students to pay for expenses related to going to school.

These expenses include but are not limited to, purchasing a new computer, school supplies, textbooks, additional scrubs for an externship, software programs, internet, off-campus housing, or transportation to and from school or externship.

Expenses not included would be vacation expenses, holiday gifts, etc.

What is a Stipend?

A Stipend is when a student gets funding released back to them. Stipends can happen for a couple of reasons.

The first is when a student has requested additional funding to help pay for school-related expenses and the stipend is issued to the student within 14 days from when there is a credit on the account.

The second way is if the student did not request additional funding and they did not fill out the Title IV Authorization form. If this is the case, please contact your Financial Aid Advisor to discuss solutions.

What is a Refund?

A refund is funding that has been returned to the federal government, school, or alternative source.

This can happen if the student has withdrawn from a course or the university and it has caused a change in the cost of tuition or fees. The loans will be returned to the lender to reduce the student's overall loan balance.

If this happens to a loan, that portion of the loan acts like it never existed. There are no fees attached and any interest accrued on that portion of the loan goes away.

I can't make my payment, what can I do?

If you cannot afford a payment, please do not ignore the past due payment or lockout warning emails sent to your Herzing account; you should call or email your financial aid advisor right away. They can help modify your payment arrangement or come up with different options for you.
Failure to make a payment can result in you being unable to attend classes due to a lock on your account.
If you are receiving Payment Reminder, Past Due Payment Reminder, or Lockout Warning emails, and you think these emails are being sent in error, please contact your financial aid advisor right away.

How do I change my password in the payment site?

You may update or change your password at any time.

To change your password, login into your account, select My Profile on the left hand side of the page and click on the Change Password tab.
Type in your new password and confirm your password by typing it in a second time.

Please note: Passwords must:
· Contain between 8 – 20 characters.
· Begin with a letter or number.
· Include at least 1 UPPERCASE letter.
· Include at least 1 lowercase letter.
· Include at least 1 number.
· Include at least one of the following allowable special characters: #, $, @, _!. Other special characters are not permitted for security reasons.

How do I cancel or edit auto-withdrawal?

To view or manage your scheduled auto payments, select Manage AutoPay on the dashboard.

AutoPays include any scheduled payments, including scheduled one-time payments and scheduled payment cycles.

On the Manage AutoPay page, you can view existing active AutoPays and AutoPays that you have previously canceled.

To edit existing active AutoPays on this page, click Edit next to the corresponding feature (Amount, Frequency, Payment Method) you would like to change or update.

To cancel an AutoPay altogether, click on Cancel AutoPay.