• Your stipend will be labeled as “Stipend” on your Student Account Ledger.
• If sent via direct deposit or BankMobile Vibe, it usually takes 3–5 business days to process.
• If sent by paper check, allow up to 10 business days for delivery via USPS.

You can use your stipend to pay for any educational expenses, including:

• Books and supplies
• Transportation
• Living costs
• Even balances from previous semesters

A stipend is when extra funds are released directly to you—usually because your financial aid exceeds your tuition and fees.

• Stipends are typically issued within 14 days of a credit appearing on your account.
• You can check your account balance and stipend status anytime through your Student Account in MyHU.

A refund happens when financial aid (like federal loans or grants) is returned to the government, your school, or another funding source. This usually happens if:

• You withdraw from the university.
• When your tuition or fees go down, you may not need as much aid, so the extra money is sent back.

Good news: You don’t owe a refund that has been sent back to the government, and no interest or fees are charged on it.

If you’re locked out of your account, it means your account is past due. But don’t panic—there’s help available.

What You Should Do Right Away:

Contact your Financial Aid Advisor as soon as possible. They can:

• Review your account
• Help adjust your payment plan
• Discuss options to get your account unlocked
• Explore other financial support solutions

Why It Matters:

If no action is taken, you may lose access to your classes and student portal. But the sooner you reach out, the more options you’ll have.

You’re not alone. Reach out—we’re here to help you stay on track

If you’re receiving Payment Reminders, Past Due Notices, or Lockout Warnings in your Herzing email—even if you think they’re a mistake—don’t ignore them. These messages are important and time-sensitive.

Can’t pay the full amount right now? No problem—you can make partial payments or sign up for the Herzing University Payment Plan (HUPP). This plan splits your balance into smaller payments over the semester. You can even set up auto-pay to make things easier. Payment Plans are available to apply for 30 days before the start of the semester. 

Your Payment Center account is directly linked to your MyHU login. To change your password:

• Go to your MyHU homepage.
• Click the “Login and Password Maintenance” button in the center of the screen.
• Follow the prompts to update your password.

Edit AutoPay

Beginning with the Fall 2025 semester

1. In the Payment Center, click Payment Plans in the left menu.
2. Select Autopay.
3. In the sidebar, scroll down and click “View or edit details here!”
4. On the Auto-Pay screen, click Change next to Payment Method.
5. On the next screen, click Change again.
6. Enter your new card or bank info.
7. Check the box to agree to the terms, then click Continue.
8. Review your info and click Continue again.
9. A green checkmark will confirm your payment method was updated.

Cancel AutoPay

1. In the Payment Center, click Payment Plans in the left menu.
2. Select Autopay.
3. Scroll down and click “View or edit details here!”
4. On the Auto-Pay screen, click Cancel Auto Pay.
5. A pop-up will appear—click Cancel Auto Pay again to confirm.

Beginning with the Fall 2025 semester

Set Up AutoPay

1. Go to the Payment Center and click Payment Plans in the left menu.
2. Under Current Plans, click the Set Up Auto Pay icon.
3. Check the box to agree to the terms, then click Continue.
4. Choose and add your payment method.
5. Check the box again to agree to the terms, then click Continue.
6. Review your info. If everything looks good, click Complete.