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Herzing University

I can't make my payment, what can I do?

If you cannot afford a payment, please do not ignore the past due payment or lockout warning emails sent to your Herzing account; you should call or email your financial aid advisor right away. They can help modify your payment arrangement or come up with different options for you.
Failure to make a payment can result in you being unable to attend classes due to a lock on your account.
If you are receiving Payment Reminder, Past Due Payment Reminder, or Lockout Warning emails, and you think these emails are being sent in error, please contact your financial aid advisor right away.

How do I change my password in the payment site?

You may update or change your password at any time.

To change your password, login into your account, select My Profile on the left hand side of the page and click on the Change Password tab.
Type in your new password and confirm your password by typing it in a second time.

Please note: Passwords must:
· Contain between 8 – 20 characters.
· Begin with a letter or number.
· Include at least 1 UPPERCASE letter.
· Include at least 1 lowercase letter.
· Include at least 1 number.
· Include at least one of the following allowable special characters: #, $, @, _!. Other special characters are not permitted for security reasons.

How do I cancel or edit auto-withdrawal?

To view or manage your scheduled auto payments, select Manage AutoPay on the dashboard.

AutoPays include any scheduled payments, including scheduled one-time payments and scheduled payment cycles.

On the Manage AutoPay page, you can view existing active AutoPays and AutoPays that you have previously canceled.

To edit existing active AutoPays on this page, click Edit next to the corresponding feature (Amount, Frequency, Payment Method) you would like to change or update.

To cancel an AutoPay altogether, click on Cancel AutoPay.

How do I set up auto-withdrawal?

To set up auto withdrawal on your payment plan, navigate to the payment portal https://secure.herzing.edu.
1. Complete the registration, if not already completed.
2. Select Make a Payment from your Dashboard
3. Select Schedule AutoPay
4. Select a Start Date (when you would like your AutoPay to begin) by clicking on the calendar icon
5. Use the radio button to determine whether you would like to be automatically debited for your full balance, or whether you would like to schedule a fixed payment amount
6. Select the Frequency of your AutoPay (how often you would like your payment to be automatically debited from your account)
7. Select an End Date (when you would like your AutoPay cycle to end) - If you do not select an end date, the payments will keep coming out until you cancel the auto payments.
8. If you are scheduling an AutoPay with a fixed payment amount, use the check boxes to determine what category/ categories you would like the AutoPay to include and input the amount if necessary
9. Click Select your payment method
10. Use an existing card or add a new card by selecting Add New Card
11. Once you have selected a payment method, click Review and Approve
12. Review your payment details and either Go back and edit your payment or click Approve Payment to finalize your AutoPay

How do I create my account on the Payment Center?

To register your online payment account for the first time, visit https://secure.herzing.edu and click on the Register button on the login page.

Enter your Name, Address, and Contact Information, and click Submit Registration.

Once registered, Create a password and hit Save
Please note: Passwords must:
· Contain between 8 – 20 characters.
· Begin with a letter or number.
· Include at least 1 UPPERCASE letter.
· Include at least 1 lowercase letter.
· Include at least 1 number.
· Include at least one of the following allowable special characters: #, $, @, _!. Other special characters are not permitted for security reasons.

Once the account is successfully registered, you will be taken to the payment portal, where you can make a one-time payment, make recurring autopayments, view payment history, and more.

Where can I make a payment?

Students can make payments via credit card or direct deposit through the payment portal or by mailing a check

Herzing recommends that students use the payment portal https://secure.herzing.edu and sign up for auto-withdrawal since this is the safest and most reliable way to make payments. It is important to note the payment portal is not linked to your student account, so you will need to know the amount to pay before heading to this site.

If you wish to mail a check, please send it to:
Herzing University
c/o Student Accounts
275 W. Wisconsin Avenue Suite #210
Milwaukee, WI 53203

How much do I owe?

A balance owed to Herzing will be presented to you as a payment plan.

If you are taking out loans, you will have a balance owed to your lender, and this balance will increase each semester that you take out a loan.

Do I have a payment plan?

If you wish to pay your tuition directly using cash, Herzing offers payment plans to fit your budget. You can work directly with your Financial Aid Advisor to schedule your payments bi-weekly, monthly or semesterly.

On-time payments throughout the life of your payment plan may also result in a one-time Financial Responsibility scholarship paid in your last semester of up to $1,000.00. More information on this scholarship can be found here: https://www.herzing.edu/tuition-financial-aid/types-financial-aid/scholarships-grants

Sometimes a payment plan can be added to an account due to schedule changes, loan availability, grant availability, etc. If we had to add a payment plan to your account, it will be located in the document section of your financial aid portal.

If you do not see a payment plan in the document section, you do not have a payment plan.

If you are receiving Payment Reminder, Past Due Payment Reminder, or Lockout Warning emails, and you think these emails are being sent in error, please contact your financial aid advisor right away.