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Herzing University

My parents are undocumented, what do I do?

Your parents’ citizenship status doesn’t affect your eligibility for federal student aid. In fact, the FAFSA form doesn’t even ask about parent citizenship status. The information provided on the FAFSA does not go to any other agency, it is used ONLY for determining your eligibility for federal aid.

If your parent doesn’t have a Social Security number (SSN), you’ll need to enter all zeros without dashes (000000000) in the parent SSN section on your FAFSA form.

Also, a parent who doesn’t have an SSN can’t create an account username and password (FSA ID) or complete their part of the FAFSA form online. They can sign the FAFSA form only if you print a signature page. To do this, select “Print Signature Page” on the “My FAFSA” or “Signature Status” page, sign and have your parent sign, then mail it to the address listed on the page. Your FAFSA form will be processed once the signature page is received.

My parents don't live in the US, what do I do?

If your parents live out of the country, you will still need to include them on the FAFSA.
On the FAFSA you will select " Foreign Country" from the dropdown menu that asks about the parents' state of legal residence.
In the tax information section, you’ll have the opportunity to indicate that they have filed their taxes. Then, when the FAFSA form asks whether your parents filed a Puerto Rican or foreign tax return, select “Yes." You will need to convert the amounts on the foreign tax return into U.S. dollars as directed by the FAFSA help.

Why does parent have to apply?

Parents are not required to apply for the PLUS loan, it is purely optional. Even though it is optional, completing the application can still benefit the student. If a parent applies and gets approved, they do not need to take the loan. However, if the parent applies and is denied, the student can get more Unsubsidized loan funding themselves.

What is the Parent Plus Loan?

For parents that wish to assist in paying for their child's education, Parent PLUS loans are there to assist as an alternative to making cash payments.

Federal Parent PLUS loans are not awarded based on the student's financial need and are only awarded after the parent applies for them. Borrowers will need to complete a credit check to qualify for a PLUS loan. For more information regarding eligibility, interest rates, origination fees, repayment, loan limits, and other requirements for borrowing PLUS loans please visit the following: http://studentaid.ed.gov/types/loans/plus

I cant reach FA on the phone, how can I reach them?

If you cannot reach your financial aid advisor on the phone and they have not responded to a voicemail left within 24-48 hours, we recommend setting up an appointment through your Herzing Connect site or sending them an email.

Login to your Herzing Connect site https://applyherzing.force.com/s/login/.
Click on "My Application" in the top row of options then click on "advising team".
Once in the Advising team section of Herzing Connect, there will be a link for your advisor's Calendly Calendar as well as their email.
For appointments, choose the "quick connect" meeting type at a time that is good for you.

Who is my FA Advisor

Your Financial Aid Advisor is automatically assigned to you when you enroll at Herzing. Periodically students may get re-assigned to another advisor.

If you have forgotten who your advisor is or think you have gotten a new advisor, Login to your Herzing Connect site https://applyherzing.force.com/s/login/.
Click on "My Application" in the top row of options then click on "advising team".
Every assigned advisor you have will be listed there.

How do I reach my advisor?

Schedule an appointment with your advisor:
Login to your Herzing Connect site https://applyherzing.force.com/s/login/.
Click on "My Application" in the top row of options then click on "advising team".
Once in the Advising team section of Herzing Connect, there will be a link for your advisor's Calendly Calendar. Please choose the "quick connect" meeting type at a time that is good for you.

Email your advisor:
Login to your Herzing Connect site https://applyherzing.force.com/s/login/.
Click on "My Application" in the top row of options then click on "advising team".
Once in the Advising team section of Herzing Connect, you can view your advisors email

You can also reach your Financial Aid Advisor by phone at 866-508-0748 option 2