Answer
If you would like your parents to be able to call or email the school and access certain school or financial aid information, you will need to complete a Family Educational Rights and Privacy Act (FERPA) form that details the access the parent is allowed to receive.
For more information on FERPA use this link: https://www2.ed.gov/ferpa
For more information on FERPA use this link: https://www2.ed.gov/ferpa