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FAQ

What skills are needed to be a good medical assistant?

Because medical assistants can wear so many different hats there are many important skills needed to thrive in different healthcare environments:

  • Professionalism. In many positions you will need to handle customer service tasks, basic patient care and clearly communicate physician information to patients. Medical assistants must demonstrate professionalism and tact when interacting with patients.
  • Attention to detail. Medical assistants may gather patient contact or insurance information and keep medical records organized. You must be meticulous and highly detail oriented to succeed.
  • Compassion. Making patients comfortable and empathizing with their concerns is crucial ensuring patients are calm and collected for medical procedures.
  • Multi-tasking. Staying organized and measured in the face of quickly changing circumstances and a lengthy “to-do” list will make you indispensable to a healthcare team.

These are just a few key medical assistant skills that will help you excel in medical assisting and beyond to many other career opportunities in healthcare.

Learn about our medical assisting online programs

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