Because medical assistants can wear so many different hats there are many important skills needed to thrive in different healthcare environments:
- Professionalism. In many positions you will need to handle customer service tasks, basic patient care and clearly communicate physician information to patients. Medical assistants must demonstrate professionalism and tact when interacting with patients.
- Attention to detail. Medical assistants may gather patient contact or insurance information and keep medical records organized. You must be meticulous and highly detail oriented to succeed.
- Compassion. Making patients comfortable and empathizing with their concerns is crucial ensuring patients are calm and collected for medical procedures.
- Multi-tasking. Staying organized and measured in the face of quickly changing circumstances and a lengthy “to-do” list will make you indispensable to a healthcare team.
These are just a few key medical assistant skills that will help you excel in medical assisting and beyond to many other career opportunities in healthcare.
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* Bureau of Labor Statistics (BLS), U.S. Department of Labor, Occupational Employment and Wage Statistics 2022 / Occupational Outlook Handbook 2022. BLS estimates do not represent entry-level wages and/or salaries. Multiple factors, including prior experience, age, geography market in which you want to work and degree field, will affect career outcomes and earnings. Herzing neither represents that its graduates will earn the average salaries calculated by BLS for a particular job nor guarantees that graduation from its program will result in a job, promotion, salary increase or other career growth.