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Financial Aid Code of Conduct

  1. Purpose

    The purpose of this policy is to prohibit conflicts of interest in situations involving student financial aid and to establish standards of conduct for Herzing University employees with responsibility for student financial aid. As a participant in the federal student aid programs, specifically the student loan programs, Herzing University is required to develop, publish, administer and enforce a code of conduct that complies with the Higher Education Opportunity Act of 2008. The obligations set out in this policy do not modify or supersede requirements set forth by state or federal law.
  2. Applicability

    This policy applies uniformly to all employees in the Financial Aid and Compliance department and to all other University employees who have responsibilities related to education loans or other forms of student financial aid. Agents of the University with responsibility for education loans or other student financial aid are also expected to abide by the terms of this policy.
  3. Definitions

    1. Conflict of Interest

      A conflict of interest exists when an employee’s financial interests or other opportunities for personal benefit may compromise, or reasonably appear to compromise, the independence of judgment with which the employee performs their responsibilities at the University.

    2. Gift

      Any gratuity, favor, discount, entertainment, hospitality, loan, or other item having monetary value of more than a de minimus amount. The term includes a gift of services, transportation, lodging, or meals, whether provided in kind, by purchase of a ticket, payment in advance, or reimbursement after the expense has been incurred. The term “gift” does not include any of the following:

      1. Standard materials, activities, or programs on issues related to a loan, default aversion, default prevention, or financial literacy such as brochures, a workshop, or training.
      2. Training or information material furnished to the University as an integral part of a training session that is designed to improve the service of a lender, guarantor, or servicer of educational loans to the University, if such training contributes to the professional development of the University’s employees.
      3. Favorable terms, conditions, and borrower benefits on an education loan provided to a student employed by the University if such terms, conditions, or benefits are comparable to those provided to all students of the University and are not provided because of the student’s employment with the University.
      4. Entrance and exit counseling services provided to borrowers to meet the University’s responsibilities for entrance and exit counseling under federal law, so long as the University’s employees are in control of the counseling, and such counseling does not promote the products or services of any specific lender.
      5. Philanthropic contributions to an institution from a lender, servicer, or guarantor of education loans that are unrelated to education loans or any contribution from any lender, servicer, or guarantor that is not made in exchange for any advantage related to education loans.
      6. State education grants, scholarships, or financial aid funds administered by or on behalf of a state.
    3. Opportunity Pool Loan

      A private education loan made by a lender to a student attending the University or the family member of such a student that involves a payment directly or indirectly by the University of points, premiums, additional interest, or financial support to such lender for the purpose of such lender extending credit to the student or the family.

    4. Revenue-sharing Arrangement

      An arrangement between the University and a lender under which (a) a lender provides or issues a loan to students attending the University or to their families, and (b) the University recommends the lender or the loan products of the lender, and in exchange, the lender pays a fee or provides other material benefits, including revenue or profit sharing, to the University or its employees.

  4. Institutional Policy Regarding Education Loans and Student Financial Aid

    1. Revenue-sharing Arrangements

      The University will not enter into any revenue-sharing arrangement with any lender.

    2. Interaction with Borrowers

      When participating in the Federal Direct Loan Program, the University may assign a first-time borrower’s federal loan to the Federal Government as the lender. Under no circumstances will the University assign a student’s private student loan to a particular lender, or refuse to certify or delay certification of any private loan based on the borrower’s selection of lender or guaranty agency.

    3. Private Loans

      The University will not request or accept from any lender any offer of funds to be used for private education loans (as defined in the Federal Truth in Lending Act), including funds for an opportunity pool loan, to students in exchange for the University providing concessions or promises regarding providing the lender with any preferred lender arrangement.

    4. Co-Branding

      The University will not permit a private educational lender (as defined in the Federal Truth in Lending Act) to use the University’s name, emblem, logo, or any other words, pictures, or symbols associated with the University to imply endorsement of private educational loans by that lender.

    5. Staffing Assistance

      The University will not request or accept from any lender any assistance with call center staffing or financial aid office staffing. Nothing in this section, however, prevents the University from accepting assistance from a lender related to (a) professional development training for its staff, (b) providing educational counseling materials, financial literacy materials, or debt management materials to borrowers, provided that such materials disclose to borrowers the identification of any lender that assisted in preparing or providing such materials, or (c) staffing services on a short-term, nonrecurring basis to assist the University with financial aid-related functions during emergencies, including State-declared or federally declared natural disasters, federally declared national disasters, and other localized disasters and emergencies identified by the Secretary of Education.

  5. Employee Code of Conduct

    1. Conflicts of Interest

      1. No employee shall have a conflict of interest with respect to any education loan or other student financial aid for which the employee has responsibility.
      2. No employee may process any transaction related to their own personal financial aid eligibility or that of a relative. For the purposes of this policy, a “relative” is defined as an individual with whom an employee has a relationship by blood, marriage, adoption, domestic partnership, or other personal relationship in which objectivity may be impaired.
    2. Gifts

      No employee may accept any gift from a lender, servicer, or guarantor of education loans. A gift to a family member of an employee or to any other individual based on that individual’s relationship to the employee shall be considered a gift to the employee if the gift is given with the knowledge and acquiescence of the employee and the employee has reason to believe the gift was given due to the employee’s position at the University.

    3. Prohibited Contracting Arrangements

      No employee shall accept from any lender or lender affiliate any fee, payment, or other financial benefit (including the opportunity to purchase stock) as compensation for any type of consulting arrangement or other contract to provide services to a lender or on behalf of a lender relating to education loans.

    4. Advisory Board Compensation

      No employee who serves on an advisory board, commission, or group established by a lender, guarantor, or group of lenders or guarantors may receive anything of value from the lender, guarantor, or group of guarantors in return for that service. The employee may be reimbursed for reasonable expenses incurred in serving on such boards, commissions, or groups.

  6. Policy Violations

    Violations of this policy may result in disciplinary action up to and including termination.

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